Return Policy

Eligibility

  • Returns are accepted within 14 days of delivery.
  • Items must be unworn, unwashed, and undamaged, with all original tags attached and packaging intact (including custom wrap or accessories).
  • Final sale, limited edition, or custom items are non-returnable unless defective.

Refund Method

  • Approved returns are refunded as store credit only.
  • Store credit never expires and can be applied to future collections.
  • No cash or card refunds except where required by law.

Exchanges

  • Exchanges are only available for size or color of the same product, subject to stock availability.
  • Exchanges for other styles require return for store credit and repurchase.

Defective Items

  • If an item arrives damaged or defective, notify us within 7 days of delivery with photos.
  • We will offer a replacement or store credit at no cost to you.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective.
  • All returns must be shipped using a trackable service.

How to Initiate a Return

  • Email michael@arterburnink.com with your order number, reason for return, and photos if applicable.
  • Returns without prior authorization will not be accepted.

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