Return Policy
Eligibility
- Returns are accepted within 14 days of delivery.
- Items must be unworn, unwashed, and undamaged, with all original tags attached and packaging intact (including custom wrap or accessories).
- Final sale, limited edition, or custom items are non-returnable unless defective.
Refund Method
- Approved returns are refunded as store credit only.
- Store credit never expires and can be applied to future collections.
- No cash or card refunds except where required by law.
Exchanges
- Exchanges are only available for size or color of the same product, subject to stock availability.
- Exchanges for other styles require return for store credit and repurchase.
Defective Items
- If an item arrives damaged or defective, notify us within 7 days of delivery with photos.
- We will offer a replacement or store credit at no cost to you.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective.
- All returns must be shipped using a trackable service.
How to Initiate a Return
- Email michael@arterburnink.com with your order number, reason for return, and photos if applicable.
- Returns without prior authorization will not be accepted.