Preorder Policy
Our Commitment
At Arterburn Ink, each piece is crafted with intention, designed to honor Polynesian heritage and created in limited quantities to maintain the highest quality.
Because of this commitment, some items are made available through preorder before they arrive at our warehouse.
What is a Preorder?
A preorder allows you to reserve your item in advance before it is officially released.
When you place a preorder, you are securing one of a limited number of pieces from our upcoming collection.
Estimated Shipping Date
- The estimated shipping window for preorder items is stated on each product page (example: “Ships January 2026”).
- These dates are estimates and may shift slightly due to production or transit delays.
- If any changes occur, we will notify you immediately via email.
Payment
- Full payment is collected at the time of purchase to reserve your preorder item.
- This guarantees your item is held exclusively for you.
- Your card will be charged immediately when you complete checkout.
Shipping
- Orders containing preorder items will ship once all preorder items are in stock.
- If your order includes both preorder and in-stock products, we may ship the in-stock items first at our discretion.
Cancellations & Refunds
- Preorders are final sale and cannot be canceled once production begins.
- However, if there are unexpected manufacturing issues or we are unable to fulfill your preorder, you will receive a full refund.
- Please review sizing and product details carefully before completing your order.
Updates
You’ll receive email updates as your preorder moves through each stage - production, arrival, and shipment.
We value your patience and trust in our craftsmanship.
Questions
If you have any questions about your preorder, contact our team at
📩 michael@arterburnink.com